Refund policy

RETURN & REFUND POLICY 🍒

All sales are final. We do not accept returns, exchanges, or refunds for change of mind.

If your item arrives damaged or has a manufacturing defect, please contact us within 48 hours of delivery. Please include your order number and clear photos of the item and packaging.

Once the issue has been reviewed and approved, 🍒MuOsha🍒will offer a replacement or refund, as appropriate. If a return is required due to a confirmed damaged or defective item,                🍒MuOsha will cover the return shipping cost.

Items that show signs of wear, misuse, accidental damage, or improper care are not considered defective and are not eligible for a replacement or refund.

Sale and promotional items are final sale, except when they arrive damaged or have a manufacturing defect.

Please contact us at muoshashop@gmail.com with any questions regarding a damaged or defective order.